We want you to be as happy as your plants when you use Leaflet! Leaflet purchases and subscriptions are backed by our Happy Plant Promise, meaning if you aren’t seeing the results you’d like you can cancel your subscription at any time within the first thirty days of getting your sensors with no hassle. We’ve designed our return policy to be simple and easy.
Returns & Canceling My Subscription
Before 30 days
Leaflet purchases are backed by the Leaflet Promise. If within the first thirty day period when you received your sensors, you may cancel your subscription. Subscriptions are managed and canceled in the Leaflet app through the “my account” link. Upon termination of your subscription, you must return all sensors in your possession to Krado within thirty days. Read the full Terms of Sale on returns before 30 days.
Send us an email at firstname.lastname@example.org to get started. A box is not needed to process the refund, but it’s a good idea to save it as Krado packages have been specially designed to be reused to reduce waste.
Leaflet sensors need to be returned within 30 days of cancellation. Provided that you mail your sensors in good working condition back to us, we will bear the costs associated with the return. If you fail to return sensors, we may charge you a fee. This is part of our effort to reduce e-waste. Read the full Terms of Sale on Sensor Returns.
Plant Product Returns
Because all plant products are formulated especially for your specific plants, if you’re not seeing the results you like, there is no need to return any product. Feel free to keep any product sent.